Telephone Banking - Audio Teller

Are there times when you need to transfer money to cover the check you just wrote? Did you forget to make your loan payment and now it’s going to be late? Have you lost track of your check book? Do you need a check mailed to your home? If you answered yes to any of these questions, the credit union has the solution for you. WCTFCU’s Audio Teller turns your telephone into a 24-hour teller. Dial the number listed below and you have a direct line to your account information from anywhere in the United States. It is a quick, simple and FREE service.

Below you will find an instruction guide to make your experience a pleasant one.

1. Telephone banking number is 301-790-3742

2. Enter the first 4 digits of your member number and Press #

(If your account was established before 2-1-05, your PIN is the last 4 digits of your social security number. However, if your account was established after 2-1-05 you will need to contact the credit union office to obtain a PIN. This is separate from your ATM/Debit Card PIN).

3. For a balance inquiry PRESS 1

(Share identification codes are as follows: Master Share-0, Checking Share-79, Vacation-67, Christmas Club-59, and Sub Share Savings-41)

4. For a transaction inquiry PRESS 2

For specific checks PRESS 1
Last 5 withdrawals PRESS 2
Last 5 deposits PRESS 3

5. To post a transaction PRESS 3

To make a share withdrawal by check PRESS 1
To make a share to share transfer PRESS 2
To make a share to loan transfer PRESS 3

6. To make changes to account PRESS 4

To change PIN PRESS 1

7. To return to main menu PRESS 8

8. To replay menus PRESS 9