ATTENTION: Due to Martin Luther King Day, WCTFCU offices will be CLOSED Monday, January 21, 2019.

Lost/Stolen Cards

If your WCTFCU Debit/ATM card is lost or stolen or your PIN has been compromised, immediately call one of the following:

During Working Hours
Main Office Location 301-790-3131
Williamsport Location 301-582-9170
*Your card will be blocked and a new card will be ordered.
Outside Working Hours
Send an e-mail to info@wctfcu.net with the name on the card and card number if known.
*Your card will be blocked and a new card will be ordered on the next business day.

Fraud Protection

At WCTFCU, we're proud of the measures we take to help protect your debit/ATM cards.  We've teamed with FICO® Falcon® Fraud Manager.  Falcon® stays current on emergent fraud patterns and works 24/7 to analyze all card transactions.  If any transactions seem suspicious, you will receive a text message, e-mail, and/or phone call from the fraud department asking you to contact them in a specified manner.  They will ask you to verify transactions, but they will not ask you for your card number.  If your transactions are fraudulent, your card will be blocked immediately.  You can also contact us at our Main Office Location at 301-790-3131.