ATTENTION: WFCTFU offices will be closed for Memorial Day on Monday, May 29, 2017.

Lost/Stolen Cards

If your WCTFCU Debit/ATM card is lost or stolen or your PIN has been compromised, immediately call one of the following:

During Working Hours
Main Office Location 301-790-3131
Williamsport Location 301-582-9170
*Your card will be blocked and a new card will be ordered.
Outside Working Hours
Send an e-mail to info@wctfcu.net with the name on the card and card number if known.
*Your card will be blocked and a new card will be ordered on the next business day.

Fraud Protection

At WCTFCU, we're proud of the measures we take to help protect your debit/ATM cards.  We've teamed with FICO® Falcon® Fraud Manager.  Falcon® stays current on emergent fraud patterns and works 24/7 to analyze all card transactions.  If any transactions seem suspicious, you will receive a text message, e-mail, and/or phone call from the fraud department asking you to contact them at 800-471-4592.  They will ask you to verify transactions, but they will not ask you for your card number.  If your transactions are fraudulent, your card will be blocked immediately.